Skip to content

All Posts

Security

How Apple Mitigates Vulnerabilities in Installer Scripts

Vulnerabilities are hot topics inside the world of security research and—because of their potentially dramatic impacts—outside as well. Unfortunately, the strategies and tactics that companies like Apple take to prevent specific vulnerabilities—or even entire families …
Posted on March 15, 2024
Product Update

Kandji's Integration with ServiceNow Streamlines Asset Management

ServiceNow is a giant in the field of enterprise resource management. While its primary focus was initially on streamlining IT ticketing, the company has evolved to automate all kinds of business processes—HR, security, customer support, …
Posted on March 14, 2024
Recent News

Deploying Adobe Creative Cloud: Choosing the Right Path

For Apple IT teams with MDM tools, deploying applications to users is a familiar and relatively straightforward process. Depending on the app and the MDM solution, it could mean deploying titles from the macOS App …
Posted on March 6, 2024
Security

How AMOS macOS Stealer Avoids Detection

Atomic macOS Stealer (AMOS) was first spotted in early 2023. It's a powerful piece of malware that targets Apple users and tricks them into installing the software on their computers. The malware is sold via …
Posted on March 1, 2024
Recent News

Managing iCloud Access: What You Can (and Can't) Do

Apple IDs have always been an integral part of the Mac, iPhone, and iPad experience. People are completely accustomed to using them to sign in to services on their Apple devices—personal or professional. However, as …
Posted on February 22, 2024
Recent News

Cyber Liability Insurance, EDR, and MDM

Ask business leaders what they’re most worried about this year (as commercial insurer Allianz does annually), and their most common reply is now ransomware, data breaches, and other cyber threats. Those concerns aren’t unwarranted. According …
Posted on January 26, 2024
Recent News

How and Why You Should Audit Your Organization's Tech Stack

At some point in your career as a Mac admin, you’ll have to audit your organization’s tech stack. Your org might perform such audits on a regular schedule or whenever major software contracts are up …
Posted on January 25, 2024
Recent News

Guide for Apple IT: Introduction to Mac Shell Scripts

With computers, there are usually multiple ways to perform a given task. On Mac, the most obvious and most common way is through the graphical user interface (GUI) using a keyboard, mouse, or trackpad. But …
Posted on January 16, 2024
Recent News

Mac Evaluation Utility: What It's Good For, How to Use It

The Mac Evaluation Utility (MEU) started out as an informal collection of scripts that Apple engineers and consultants would use to evaluate client environments, to see if they were ready for the deployment of Apple …
Posted on January 8, 2024
Recent News

2024: Top Tech Trends for Mac Admins

IT teams can sometimes get so focused on what needs to be done right now that they forget to keep an eye on what's headed their way. We don’t have any special crystal balls, of …
Posted on December 28, 2023
Product Update

Kandji Earns ISO 27001 Certification

To earn the internationally recognized ISO 27001 certification, a company must demonstrate a commitment to implementing an information security management system (ISMS) followed by a rigorous two-stage audit. That’s why we’re so proud to announce …
Posted on December 20, 2023
Recent News

Key to Successful MDM Migration: Enlisting Users

Migrating from one MDM solution to another can be a huge win not only for an Apple IT team but for its organization as a whole. That move can unlock efficiencies, reduce costs, and improve …
Posted on December 14, 2023
Product Update

Kandji Boosts iOS, iPadOS Support with Home Screen Layout

As an Apple admin, there are times you need to manage the Home Screens on your organization’s iOS and iPadOS devices. Perhaps you deploy iPad as a kiosk in retail stores or as a dedicated …
Posted on December 13, 2023
Recent News

Apple IT Training and Certification: What You Need to Know

Back in May 2022, Apple announced a new series of online IT training and certification programs. These programs follow three tracks: Apple Device Support, Apple Deployment and Management, and Apple Business Essentials. The first is …
Posted on December 5, 2023
Product Update

Kandji Adopts Declarative Device Management for OS Updates

Just two weeks ago, we announced the second generation of Kandji’s Managed OS, which rebuilt the core architecture of Managed OS to optimize performance and reliability. We were—and are—justifiably proud of that announcement. Today, we’re …
Posted on November 29, 2023
Recent News

What Mac Security Researchers Actually Do

The biggest challenge faced by Mac security researchers today: Too many people still subscribe to the idea that Mac systems are impervious to security threats. That was the top takeaway from a conversation I recently …
Posted on November 21, 2023
Recent News

Apple IT Essentials: PKGs and Software Deployment

Packages are structured files, denoted by a .pkg or .mpkg file extension, used to carry installable software. They can contain app and software components, scripts, receipts, and other metadata necessary to install, update, or remove …
Posted on November 17, 2023
Product Update

Kandji Announces the Next Generation of Managed OS

Maintaining control over which operating systems are installed on which devices, and then keeping those OSes up to date, is a core responsibility for any Apple admin. Keeping operating systems updated protects against security threats, …
Posted on November 15, 2023
Product Update

Kandji Is Now Available in AWS Marketplace

Kandji is now available for purchase in the AWS Marketplace, the digital catalog for customers of Amazon Web Services (AWS). With thousands of listings from independent vendors, AWS Marketplace makes it easy for those customers …
Posted on November 14, 2023
Recent News

Managing Mac Printing: What Admins Need to Know

Despite the rise of paperless and remote offices, managing printers is still a thing, something Mac admins must deal with every day. If your organization has just one printer that everybody prints to, managing that …
Posted on November 10, 2023
Recent News

Calculating the True Cost of Apple Device Management

How much does it cost your organization to manage its Apple devices? Put another way, how much value does your device management system deliver? The answer to those questions depends on more than just the …
Posted on October 26, 2023
Recent News

Why Return to Service Could Be a Game-Changer for Apple IT

Apple's new Return to Service feature—which Kandji now supports—is a boon to you as an admin because it solves several specific problems that had previously demanded onerous manual interventions. It'll save you time on resetting …
Posted on October 19, 2023
Recent News

Four Signs It's Time to Switch MDM Solutions

It isn’t that difficult to know when you need to change your current MDM solution. The most prominent sign? You dread making any changes—small or large—to the macOS, iOS, iPadOS, or tvOS devices you’re managing …
Posted on October 13, 2023
Product Update

Kandji Introduces Support for Platform SSO

We’ve added a new section to our Single Sign-On Extension Library Item: Platform SSO. But this is one Kandji feature that’s built as much for the future as it is for the present. Let us …
Posted on October 12, 2023
Recent News

How Apple Admins Name the Devices They Manage

For some Apple admins, device names are crucial to their workflows. It’s the fundamental way they identify specific devices for remote management and in-person service. Admins also build workflows—often involving APIs—using the name as a …
Posted on October 6, 2023
Recent News

How to Become a Mac Security Researcher

Though macOS has often been touted as being more secure than other operating systems, it's not immune to threats. That, and the Mac’s growing market share in the enterprise, are two reasons why there’s a …
Posted on September 28, 2023
Product Update

Kandji Supports macOS Sonoma

Kandji is pleased to announce its support for macOS Sonoma. One major result of that support: You can now require that FileVault be enabled during Automated Device Enrollment. FileVault and Automated Device Enrollment For a …
Posted on September 26, 2023
Product Update

Kandji Supports iOS, iPadOS, and tvOS 17

Kandji is pleased to announce its support for iOS, iPadOS, and tvOS 17. The highlight: a new Return to Service workflow. Return to Service Kandji’s new Return to Service workflow is going to make life …
Posted on September 22, 2023
Product Update

Manage iPad and iPhone Wallpaper with New Kandji Library Item

Since their launches in 2007 and 2010 (respectively), iPhone and iPad have been adopted for an ever-expanding variety of business uses. While they’ve both been used for general-purpose communications and productivity, they’ve also proven useful …
Posted on September 22, 2023
Recent News

How to Execute a Successful MDM Migration on Mac

Switching from one MDM solution to another on a Mac fleet is no trivial undertaking. There are many moving parts to coordinate, and failure to think it all through could render your fleet unprotected at …
Posted on September 15, 2023
Recent News

The Evolution of Managed Apple IDs

Anyone who manages Apple devices has had at least some contact with Managed Apple IDs. Like personal Apple IDs, the managed kind can be used to access Apple devices and services. But unlike personal IDs, …
Posted on September 15, 2023
Recent News

AI and Cybersecurity: What You Need to Know

While artificial intelligence (AI) could be a world-changing technology, we’ve also seen some dire warnings about the dangers it might pose. Regardless of what you think about those warnings, as an Apple admin you do …
Posted on September 5, 2023
Recent News

Survey: Why Apple Is Booming in the Enterprise

Apple’s remarkable rise in the enterprise continues: In a survey of IT leaders in organizations with 1,000 or more employees, 76 percent said that the use of Apple devices in their companies increased over the …
Posted on August 29, 2023
Recent News

How to Offboard Apple Devices: From Recycling to Resale

There’s a lot of information available to Apple admins about the best ways to onboard devices and deploy them to users. We’ve got Automated Device Enrollment, zero-touch deployment, and other workflows that help at the …
Posted on August 24, 2023
Recent News

How Integrating EDR with MDM Boosts Mac Endpoint Security

We’ve talked before about why endpoint detection and response matters and about how important it is for you, as an Apple admin, to have a security solution in place for the devices you manage. You …
Posted on August 17, 2023
Recent News

Why Endpoint Detection and Response (EDR) Matters

As director of security and compliance at Neural Payments, David Patrick knows he can’t be complacent about the Apple endpoints in his care. “Previously, we could just say, ‘It's an Apple device, there is no …
Posted on August 8, 2023
Recent News

Guide for Apple IT: Zero-Touch Deployment for Mac

As an Apple admin, setting up new devices for end users became trickier in the last couple of years. With so many employees suddenly working outside the office, the workflows for equipping them with Apple …
Posted on July 27, 2023
Recent News

Guide for Apple IT: Identity and Single Sign-On (SSO)

The goal is straightforward. You want a system that will let your users present their credentials once and then have access to everything they need: their user accounts on computers, phones, or tablets; native applications …
Posted on July 21, 2023
Recent News

Mac Endpoint Security: What Mac Admins Need to Know

Mac administration is always evolving. One example of that evolution: Many Mac admins these days are being asked to at least help manage the security of their Mac fleets. That, in turn, means they need …
Posted on June 29, 2023
Recent News

Declarative Device Management Coming to Software Updates, Security

When Apple first introduced declarative device management (DDM) in 2021, the company dubbed the new framework “the future of device management.” DDM improves on traditional MDM by pushing much of the responsibility for device management …
Posted on June 23, 2023
Recent News

WWDC 2023: Changes Coming to Apple Device Enrollment

Device enrollment—how you actually get a new (or not-so-new) device under management—is one of the standout features of Apple’s device management ecosystem. For new devices purchased through Apple itself or an authorized retailer, the process …
Posted on June 15, 2023
Recent News

WWDC 2023: The Future of Apple Device Management

In case you hadn’t heard, Apple is holding its annual Worldwide Developers Conference this week. While the Vision Pro headset and other consumer-oriented hardware got most of the attention, Apple also made some announcements of …
Posted on June 9, 2023
Recent News

macOS Security Features: A Guide for Apple IT

Apple uses a layered approach system to protect Mac users against malware. The three layers are: Prevent the launch or execution of malware; Block malware from running on customer systems; and Remediate malware that has …
Posted on June 2, 2023
Recent News

App Distribution Guide: Deploying Apps on Apple Devices

Deploying apps to Apple devices is a fundamental job for any admin, but it isn’t a trivial one. That’s because there are several pathways to acquiring those apps, and you need to figure out which …
Posted on May 25, 2023
Recent News

How-To Guide: Changing and Resetting Mac Passwords

When was the last time you or someone in your organization needed their Mac password to be something different than what it previously was? There are two ways to do that: change or reset. But …
Posted on May 18, 2023
Recent News

Mac Shell Scripts: Tips for Apple Admins

Shell scripts are indispensable for managing Mac computers. That makes shell scripting a vital skill for Mac admins. If you're one of them, chances are you already know at least the rudiments of scripting. But …
Posted on May 11, 2023
Recent News

Guide for Apple IT: Endpoint Detection and Response (EDR)

Mac malware has been around as long as the Mac itself. But historically, the problem received little attention from Apple and its customers. That neglect was largely benign because, while Mac malware did exist, it …
Posted on April 27, 2023
Product Update

Kandji Announces Endpoint Detection & Response

Kandji today announced the general availability of Kandji Endpoint Detection & Response. With this launch, Kandji is continuing to empower enterprise IT and InfoSec teams to keep every Apple user secure and productive using connected …
Posted on April 24, 2023
Recent News

How to Manage Activation Lock: A Guide for Apple Admins

Activation Lock is a theft-deterrent feature found in iOS and iPadOS devices and recent Mac computers (with the Apple T2 Security chip and Apple silicon). When such a device is attempted to be set up …
Posted on April 13, 2023
Product Update

Kandji Expands Support for Declarative Device Management

Kandji now uses Declarative Device Management (DDM) status reports to track operating system versions and iOS app installations. In our initial launch of support for DDM for supervised devices, we updated our Passcode Library Item …
Posted on April 6, 2023
Recent News

Guide for Apple IT: Leveraging MDM to Enable Remote Work

When more companies began letting their employees work from home a few years ago, device security and productivity became more important than ever for IT. Beyond just figuring out how to make sure remote team …
Posted on April 4, 2023
Recent News

Device Management Solutions Explained: MDM vs EMM vs UEM

The IT world loves its three-letter acronyms. As part of that world, Apple device management is no different. If you deploy and manage fleets of Mac computers and iPhone or iPad devices for an organization, …
Posted on March 31, 2023
Recent News

Binding to Active Directory: Consider the Alternatives

Not too long ago, binding Mac computers to Active Directory (or other directory services) was standard practice in Apple device management. At the time, keeping domain and certificate services onsite was the only option, and …
Posted on March 30, 2023
Recent News

How to Troubleshoot APNs

Not long ago, a Kandji customer reached out because they’d received a notification that they needed to renew their certificate for the Apple Push Notification Service (APNs). But when they tried to do so, they …
Posted on March 16, 2023
Recent News

Federated Authentication in Apple Business Manager

If your business is using Microsoft Azure Active Directory (Azure AD) or Google Workspace as your identity provider (IdP), then you can use federated authentication to connect your instance with Apple Business Manager. This is …
Posted on March 2, 2023
Recent News

Okta Report: Kandji Is the Fastest Growing Business App

Okta’s annual Businesses at Work report provides an in-depth look into the applications that workforces around the world are using to stay productive. More than 17,000 Okta customers were surveyed for this year's study. And …
Posted on February 15, 2023
Recent News

Guide for Apple IT: Apple Business Manager

Apple Business Manager is a critical tool for anyone who manages Apple devices. It provides a critical link between your Apple device management solution and your devices, enabling things like Automated Device Enrollment (ADE). Add …
Posted on February 14, 2023
Recent News

Guide for Apple IT: Managed Apple IDs

Managed Apple IDs are Apple ID accounts that your organization owns, controls, and assigns to users. Like any Apple ID, Managed Apple IDs can be used to sign in to devices and services. Organizational ownership …
Posted on February 10, 2023
Product Update

Bookmarks Let Admins Share Links in Kandji Self Service

We’ve added a new Bookmarks Library Item that lets you give your users easy access to your organization’s resources. You do so by configuring that Library Item with links to your organization’s resources. Those links …
Posted on February 9, 2023
Recent News

Zero Trust Security: What Mac Admins Need to Know

Back in the day, organizational security was built around the idea of a firewall: The security system blocked access to resources within the organization from external bad actors. Originally, that paradigm was literal: You established …
Posted on February 2, 2023
Recent News

Guide for Apple IT: Managing FileVault

Securing sensitive company data is one of the top priorities for any IT department. For businesses that run on Apple, FileVault is an essential tool for Mac security. By encrypting all of the information on …
Posted on January 31, 2023
Recent News

Reasons to Use Apple Business Manager

Apple Business Manager is a free service provided by Apple that allows organizations to manage three things: devices, apps, and accounts. Simply put, if your organization owns Apple devices, you should be using Apple Business …
Posted on January 27, 2023
Recent News

Why Self-Service Is the Smart Way to Do IT

In the old days, IT was very top-down: Users had to call the IT department for help with everything from a busted keyboard to installing a new version of Word. In time, an admin would …
Posted on January 20, 2023
Product Update

Kandji Support Expands to 24 Hours a Day

Kandji is excited to announce an important update to our standard support hours, which will now provide Kandji customers across the globe even more access to the Kandji Support team. Kandji Support has officially been …
Posted on January 17, 2023
Recent News

Apple Device Supervision: What It Does, How to Implement It

If you manage Apple devices, "supervision" is one of the most important concepts you need to understand. It's often confused with management, but the two terms do not mean the same thing. In this article, …
Posted on January 13, 2023
Recent News

Mac Malware Persistence: What It Is, How It's Achieved

When it comes to malware, IT and security staff are well aware of the most common infection vectors: malicious emails or attachments, Trojanized applications, or attackers leveraging both known and unknown exploits. Apple consistently retools …
Posted on January 6, 2023
Product Update

New Assignment Rules Make Kandji Blueprints Smarter

Back in September, Kandji introduced assignment rules. These rules took a core component of Kandji device management—Blueprints—and made them even smarter. We’ve now dramatically expanded the scope of what assignment rules can do and how …
Posted on December 22, 2022
Product Update

Lost Mode: Track Missing Devices, Protect User Privacy

Organizations that manage iPhone and iPad fleets need a scalable, centrally-managed way to track lost devices, but they don’t want to compromise their users’ privacy. Kandji’s new Lost Mode gives them a way to accomplish …
Posted on December 14, 2022
Recent News

Kandji Product Engineers: The Apps We're Grateful For

Like the Mac admins they work with, Kandji’s product engineers have to deal with a lot of everyday computing chores—tracking projects, doing presentations, recording screens, processing text, and so on—in addition to their more specialized …
Posted on November 23, 2022
Product Update

Enable Faster Mac Software Updates with Auto Apps

Kandji admins can now set shorter enforcement timeframes for automatically updating apps from the Kandji Auto App catalog. Prior to this latest release, Kandji admins could choose patching deadlines from one week to three months …
Posted on November 21, 2022
Recent News

How to Plan a Large-Scale Deployment of Apple Devices

A few months ago, we told you about how you—as an IT admin in the enterprise—can think about the mass deployment of Apple devices. Our main point then: When it comes to deploying hundreds or …
Posted on November 15, 2022
Product Update

Kandji Announces Support for Declarative Device Management

Today Kandji is announcing first-in-the-market support for active Declarative Device Management (DDM) for supervised devices. Not only has Kandji enabled DDM, but we also support actively managing configuration declarations—one of the core technologies that powers …
Posted on November 3, 2022
Product Update

Announcing Kandji’s Integration with Microsoft Teams

Today, Kandji is excited to announce our integration with Teams, Microsoft's video conferencing, messaging, and all-around collaboration platform. Using the new Teams integration, Kandji customers can connect to their Teams account, create notifications, and manage …
Posted on October 27, 2022
Recent News

macOS Ventura: How to Defer the OS Upgrade

With the release of macOS Ventura, many Apple admins may be wondering about how to defer upgrades to the new OS. As a Mac IT person, you may not want everyone in your organization to …
Posted on October 26, 2022
Product Update

Announcing Same-Day Support for macOS Ventura and iPadOS 16

Today, Kandji is pleased to announce same-day support for Apple’s latest operating system releases: macOS Ventura and iPadOS 16. (iOS 16 and tvOS 16 were released on September 12; Kandji supported all applicable functionality in …
Posted on October 24, 2022
Recent News

Guide for Apple IT: Mercenary Spyware and Lockdown Mode

Although Apple designs security into its hardware, software, and services, Apple devices are not immune to malware and unwanted software installation. According to Malwarebytes’ 2022 Threat Review, the vast majority of malware detections on Apple …
Posted on September 30, 2022
Recent News

Mac Troubleshooting: Our Top Tips

At some point in your IT career, you’ve no doubt spent a good chunk of your time stationed on the help desk, fielding questions from users and helping them troubleshoot their Mac computers. During that …
Posted on September 23, 2022
Product Update

Introducing Assignment Rules

Blueprints are the cornerstone of Kandji’s device management platform. They streamline how you organize configurations and software and continually enforce parameters for managed devices. And now, we’ve made Blueprints smarter with assignment rules. These rules …
Posted on September 14, 2022
Recent News

Announcing Support for iOS 16 and tvOS 16

Today, Apple released iOS 16 and tvOS 16 to the public. We’ve thoroughly tested all Kandji services with iOS 16 and tvOS 16 including enrollment, payload and restrictions deployment, Self Service and more. We are …
Posted on September 12, 2022
Recent News

Mac Virtualization: Why Recent Changes Are Good for Apple IT

At a high level, virtualization allows you to run multiple operating systems on a single computer; those multiple instances are called virtual machines, or “VMs” for short. Apple silicon and macOS make virtualization possible on …
Posted on September 2, 2022
Product Update

Introducing Managed OS for iOS, iPadOS, and tvOS

Kandji has new Managed OS Library Items for iOS, iPadOS, and tvOS. This expanded operating system support is now available to all customers. Managed OS enables administrators to automate operating system updates, even major OS …
Posted on August 31, 2022
Recent News

How to Set Up and Manage an iPad Kiosk

The primary function of Apple devices in an organization is, of course, to provide computing and communications for individual users. But that’s not the only purpose they can serve. One of the most common alternatives: …
Posted on August 25, 2022
Recent News

Why In-App Purchases Don't Work for the Enterprise

Dear Apple software developer, I’m writing today as just one of the thousands of Apple device administrators worldwide who work in institutions large and small, in education and enterprise. I wanted to talk to you …
Posted on August 12, 2022
Recent News

How to Build Your Own Universal Installer for Mac Apps

The job of installing apps on your organization’s Mac computers—one of the most fundamental responsibilities for any Apple admin—is complicated by the fact that there are still two different Mac processor types in use: Intel …
Posted on July 29, 2022
Recent News

Microsoft Conditional Access: How to Enforce It with Certificates

Organizations can use a variety of signals when making decisions about allowing access to enterprise resources. Relying solely on authentication via password isn’t enough: According to data from Webtribunal, 50 percent of people use the …
Posted on July 27, 2022
Product Update

AD CS Integration Empowers Apple Admins Who Rely on Active Directory

One common way to authenticate a user’s identity is with username and password credentials. Another, especially in enterprise environments, is with Public Key Infrastructure (PKI) certificates (also known simply as digital certificates). Active Directory Certificate …
Posted on July 20, 2022
Product Update

User-Facing Text Now Follows Local Language Settings

For Apple IT teams whose end-users speak languages other than English, Kandji now supports localized languages in the macOS menu bar item, in the Self Service app (for macOS, iOS, and iPadOS), and in the …
Posted on July 11, 2022
Recent News

Behind the Curtain: Managing Software Updates with MDM

Over the past several years, Apple has made a number of deep platform changes to both macOS and Mac hardware that have resulted in enormous shifts in how Mac computers are deployed and managed. Among …
Posted on July 1, 2022
Recent News

WWDC 2022: The Top 10 Announcements for Apple Admins

Last week’s WWDC included nearly 200 sessions. Most of them focused on topics of interest primarily to developers (rightly enough), but many had announcements of interest to Apple admins as well. If you weren’t able …
Posted on June 14, 2022
Recent News

WWDC 2022: Apple Advances Declarative Device Management

Last year, at WWDC 2021, Apple introduced a new concept for Apple admins: Dubbed declarative device management (a.k.a. declarative MDM), it was an evolutionary advance of the MDM protocol. The declarative model is designed to …
Posted on June 10, 2022
Product Update

Create Multiple Instances of Auto Apps and Managed OSes

Kandji makes it simple to configure and deliver applications and operating systems to end-user devices. You just select the appropriate Auto App or Managed OS Library Item, set it up the way you want, then …
Posted on June 1, 2022
Recent News

APIs and Apple Device Management: A Guide for Mac Admins

Application programming interfaces—better known as APIs—make it possible for one service to talk to another without needing to know how the other one works. They create a common language that disparate services can use to …
Posted on May 13, 2022
Recent News

How to Troubleshoot Apple Business Manager

Maybe a batch of new iPhone devices you just bought aren’t showing up in Apple Business Manager. Or licenses you recently purchased from Apps and Books can’t be found in your device management solution. Or …
Posted on May 10, 2022
Product Update

New Recovery Password Library Item Thwarts Unauthorized Startups

Kandji's new Recovery Password Library Item allows you to configure and apply recovery passwords (to Mac computers with Apple silicon) and EFI firmware passwords (for Intel-based Mac computers), in order to protect against unauthorized startup …
Posted on May 9, 2022
Product Update

PacketFence Integration with Kandji Bolsters Network Security

Kandji now integrates with PacketFence, the free, open-source network access control (NAC) solution that allows admins to effectively secure networks of all sizes. The integration ensures that the Kandji Agent is installed properly on devices …
Posted on April 21, 2022
Recent News

How Mac Admins Are Managing the Hybrid Workplace

Two years ago, IT departments all over the world got a crash course in managing remote workforces. Mac admins had to quickly figure out how to keep employees equipped, connected, and secure, regardless of where …
Posted on April 15, 2022
Recent News

Guide for Apple IT: Mac Patch Management

It’s one thing for a Mac admin to distribute apps to users. It’s another thing to make sure those apps stay up to date. Patch management isn’t just about making sure your users have the …
Posted on March 25, 2022
Recent News

Guide for Apple IT: App Deployment for macOS

Distributing and managing apps is one of a Mac admin’s core responsibilities. Apple makes this relatively easy for some apps, thanks to Apple Business Manager's Apps and Books feature. Unfortunately, not every business app an …
Posted on March 17, 2022
Recent News

Apple Removing Python 2.7: What Admins Need to Know and Do

It shouldn’t surprise anyone that Apple is removing Python 2.7 from the upcoming macOS 12.3 release: As far back as 2019, the company said it was deprecating the scripting and programming language and that Python …
Posted on February 25, 2022
Recent News

How to Be an IT Hero: Creating the Best User Experience

At the end of the day, what is a Mac admin’s primary responsibility? To deliver hardware? To maintain security? To just keep the trains running? Some would argue that the real goal is to keep …
Posted on February 18, 2022
Product Update

Drata Integration with Kandji Automates Mac Security Monitoring

Drata is a fast-growing SaaS company that provides seamless compliance for SOC 2, ISO 27001, PCI DSS, and HIPAA by automating the process of collecting evidence across an organization’s tech stack. That evidence allows companies …
Posted on January 31, 2022
Product Update

Introducing Compliance Integration with Secureframe

Kandji is excited to announce our integration with Secureframe. Information about devices in your Kandji instance can be pulled into Secureframe to inform SOC 2, ISO 27001, and HIPAA security controls and to simplify audit …
Posted on January 17, 2022
Recent News

Guide for Apple IT: macOS System and Kernel Extensions

Back in 2019, at its Worldwide Developers Conference (WWDC), Apple announced some major changes to the way software developers would be able to interact with macOS. Specifically, the company said that kernel extensions (kexts) would …
Posted on January 7, 2022
Product Update

Introducing Improved Control over Software Updates

Kandji is pleased to announce an update to our Software Update Library Item, as well as two new Auto Apps. Software Update Library Item The Software Update Library Item has been updated to provide more …
Posted on December 29, 2021
Recent News

Why IT Should Be Transparent with Users

Let’s be honest: Sometimes there’s a trust gap between IT and end-users. Admins may promulgate a policy without explaining the “why” behind it. Users may then try to circumvent or disregard that policy. And back …
Posted on December 22, 2021
Product Update

Introducing Self Service for iOS and iPadOS

We are pleased to announce a new version of our Self Service app for Apple's mobile platforms. The Kandji Self Service app for macOS has long provided an easy way for users to download software …
Posted on December 20, 2021
Recent News

Protect Your Data: Control What Users Can Copy/Paste

Back at WWDC 2021 in June, Apple announced a slew of exciting changes that are coming to device management, from declarative MDM to erase all content and settings for Mac. With the arrival of iOS …
Posted on December 10, 2021
Recent News

Single Sign-on with SAML: How and Why to Set It Up

Weak and forgotten passwords have always been a sore spot for IT. Single sign-on (SSO) with SAML can ease that pain, by simplifying the login experience and enforcing secure authentication. In this article, we’ll provide …
Posted on November 19, 2021
Recent News

Mac Admin Panel: Apple and the Future of Device Management

Apple device management has changed dramatically over the past decade, and it’s poised to change even more dramatically in the not-too-distant future. Recently, Kandji hosted a panel discussion to discuss the ways device management can …
Posted on October 22, 2021
Recent News

Apple and the Hybrid Workplace: A Perfect Fit

By now, you’ve no doubt heard a lot about the “hybrid workplace”: After a year-plus when many employees worked entirely at home, many are now filtering back to the office. In some cases, “hybrid” means …
Posted on October 7, 2021
Recent News

What Apple Admins Need to Know About iCloud Private Relay

iCloud Private Relay is Apple's latest initiative to protect consumer privacy. The service—which debuts as a public beta in macOS Monterey and iOS and iPadOS 15 and will be included with iCloud+ subscriptions—is designed to …
Posted on September 24, 2021
Recent News

Getting Ready for Apple's OS Updates: How Mac Admins Are Testing

Back in June, Apple announced new versions of its operating systems: macOS Monterey and iOS/iPadOS 15. Sometime this fall, those new OSes will be officially released. In the meantime, Apple has made prerelease versions of …
Posted on September 9, 2021
Recent News

Why You Should Keep Your Apple Operating Systems Up to Date

As an Apple admin, one of your responsibilities is to secure company data on your users’ Apple devices. Luckily, those devices are inherently secure, which makes your job easier. But as with any operating system …
Posted on September 3, 2021
Recent News

Getting Ready for Apple's Next OS Updates: How to Create a Test Plan

Last week, we talked about why it’s important to test prerelease operating systems. The reasoning is straightforward: You need to test new operating systems before deploying them widely—ideally before they’re officially released—to see how they …
Posted on August 27, 2021
Product Update

Introducing Enhancements to Automated Device Enrollment

Kandji is pleased to announce our redesigned Automated Device Enrollment Library Item in the Kandji web app. Apple created Automated Device Enrollment to make it easier for admins to enroll devices in their MDM solutions …
Posted on August 25, 2021
Recent News

Getting Ready for Apple's Next OS Updates: AppleSeed for IT

Testing prerelease versions of upcoming operating systems to see how they get along with your existing technology infrastructure is a critical project for IT administrators. While there are several ways to get early access to …
Posted on August 13, 2021
Recent News

How Mac Admins Are Preparing for the Hybrid Workplace

Along with the rest of the world, corporate workplaces were turned upside down over the past year and a half. In a shockingly short period of time, enterprise employees switched from going to the office …
Posted on July 16, 2021
Recent News

Why Apple's WWDC Announcements Are Good News for IT Admins

Every year, veteran tech journalist Jason Snell asks a panel of Apple experts to assess the company’s product performance over the preceding 12 months. He then publishes a “report card” based on those responses on …
Posted on July 9, 2021
Product Update

Introducing Kandji's Integration with Vanta

Kandji is excited to announce our integration with Vanta. Information about devices in your Kandji instance can now be used to inform Vanta’s security and compliance rules. Vanta uses API keys created in Kandji to …
Posted on July 8, 2021
Recent News

Preview: Apple Admins to Get More Control of Software Updates

At this year’s Worldwide Developers Conference (WWDC 2021), Apple announced a slew of exciting new tools for IT admins. Several of them are specifically aimed at giving those admins more control over software updates in …
Posted on July 2, 2021
Product Update

Introducing Kandji Liftoff

Kandji is excited to announce Kandji Liftoff. When a Mac is first enrolled into Kandji, settings are delivered, apps are installed, and security controls are configured. We know from customers that the setup experience is …
Posted on June 22, 2021
Recent News

Apple Bringing Erase All Content and Settings to Mac

Last week we told you about two of Apple’s most significant announcements for Mac admins at WWDC 2021: Declarative MDM and Apple Configurator on iPhone. But Apple made plenty of other news at its annual …
Posted on June 15, 2021
Recent News

macOS Monterey and iOS 15: How to Manage Public Betas

It’s that’s time of year again: At its 2021 Worldwide Developers Conference, Apple announced the next version of macOS—named Monterey—as well as iOS and iPadOS 15. The final versions of these new operating systems won’t …
Posted on June 8, 2021
Recent News

Moving from Windows IT to Mac: What You Need to Know

According to one recent estimate, nearly a quarter of the computers now used in U.S. enterprises (with more than 1,000 employees) are made by Apple. While that’s great news for those employees (who, when given …
Posted on June 4, 2021
Recent News

How to Work Smarter with Apple Business Manager

Apple Business Manager is absolutely essential for managing Apple devices in the enterprise. With it, you can enroll your company’s devices in your MDM solution, distribute apps, and create Managed Apple ID accounts that your …
Posted on May 28, 2021
Recent News

What Mac Admins Need to Know about Rosetta 2

The release of macOS Big Sur and Apple silicon in 2020 brought a lot of changes to the Mac environment. Apple introduced Rosetta 2 to help make those changes easier for developers and for Mac …
Posted on May 13, 2021
Recent News

How Mac Admins Make Zero-Touch Deployments Work

The ideal: You have a new Mac, iPhone, or iPad shipped directly to a new employee and, when that employee starts it up for the first time, the device is automatically enrolled in your MDM …
Posted on May 6, 2021
Product Update

Introducing Custom Apps and Scripts in Self Service

The Kandji team is excited to announce the addition of custom apps and custom scripts to Self Service, along with updates to the Kandji Agent. In case you missed it, we also recently released support …
Posted on April 30, 2021
Recent News

Level Up Your Deployment with Enrollment Customization

Apple is famous for the out-of-box experience new users get when they open up a Mac, iPhone, or iPad for the very first time. Kandji can help make that unboxing moment even better—for you as …
Posted on April 15, 2021
Product Update

Introducing Enrollment Customization, API Updates

The Kandji team is excited to announce the addition of enrollment customization, as well as some updates to our API. In case you missed it, we also recently released an updated script editor and new …
Posted on April 8, 2021
Recent News

How MDM and IT Asset Management Can Work Together

Using IT asset management and mobile device management (MDM) in tandem can make life easier for you as an Apple IT admin. Kandji’s MDM solution now integrates with Oomnitza’s Enterprise Technology Orchestration solution; here’s what …
Posted on April 1, 2021
Product Update

Introducing Updated Script Editor and New Global Variables

The Kandji team is excited to announce an improved script editor, as well as two new global variables that will make automated onboarding easier. In case you missed it, we also recently released updated Blueprint …
Posted on March 25, 2021
Recent News

The Case for MDM: Improve Security, Save Money

In the modern workplace, mobile device management (MDM) is essential. When it comes to tracking and configuring devices, deploying apps, and complying with security requirements, MDM solutions can help you do it all quickly, flexibly, …
Posted on March 25, 2021
Recent News

Mac Admins' Top Tips for Managing Apple Devices

At Kandji, we get a lot of questions about best practices in mobile device management. We decided to get answers to some of those questions by asking the best sources we know: The IT admins …
Posted on March 18, 2021
Recent News

Mac Admins Share Best Practices for Managing Users

At Kandji, we get a lot of questions about best practices in mobile device management. We decided to get answers to those questions from the best source: The IT admins who manage Apple devices day …
Posted on March 11, 2021
Recent News

Guide for Apple IT: Content Caching in macOS Big Sur

Content caching is a powerful tool that speeds up software installation on Apple devices on a local network. At WWDC 2020, Apple announced a few exciting changes that will make content caching even more powerful …
Posted on February 24, 2021
Product Update

Introducing SSO, New Self Service Features, and More

When we celebrated our $21 million Series A back in October, we committed to releasing three core features on our roadmap – and we’re proud to announce that all three are live: Self Service, our …
Posted on January 13, 2021
Product Update

Introducing Self Service for Mac and Our API

Today we get to announce two much-anticipated releases: a Self Service app for Mac to empower your users and save your IT team time, and our API. In case you missed it, last month we …
Posted on December 21, 2020
Recent News

Managed Apps on macOS Big Sur

For years, Managed Apps have been a powerful MDM capability for iOS devices, and now they're coming to the Mac. In this guide, we're going to discuss what we know about Managed Apps on macOS …
Posted on November 20, 2020
Product Update

Announcing Support for New Features in macOS Big Sur

Kandji is proud to announce release day support for macOS Big Sur, which is now generally available. Some important new MDM features are included in Apple’s latest release. Support for the following updates are already …
Posted on November 12, 2020
Recent News

macOS Big Sur and MDM: The Comprehensive Guide for Mac Admins

When macOS Big Sur was first unveiled at the Worldwide Developers Conference (WWDC) 2020, it was clear that Apple was bringing significant changes to the Mac. Beyond completely overhauling user-facing features and design, they’re also …
Posted on November 12, 2020
Recent News

The Mac Admins’ Guide to Apple Silicon

Apple made a big announcement in June that they’re transitioning the Mac to Apple Silicon. This move will boost performance and introduce a lot of new and redesigned features to macOS Big Sur. In this …
Posted on November 2, 2020
Recent News

Privacy Preferences Policy Control (PPPC): Changes in macOS Big Sur

Apple recently announced new changes coming to PPPC on macOS Big Sur. With macOS Big Sur, standard users are prevented from approving applications for certain sensitive system-level PPPC controls, Screen Recording and Input Monitoring, which …
Posted on October 1, 2020
Recent News

Managed Apple IDs: How to Create with Azure AD

If your business is using Microsoft Azure Active Directory (Azure AD) as your identity provider, then you can use Federated Authentication to connect your instance of Azure AD with Apple Business Manager to create a …
Posted on September 30, 2020
Recent News

Guide for Apple IT: Auto Advance for Mac

Auto Advance is a great feature that lets IT administrators set up Apple TV devices at scale – And now this feature is coming to Mac. At the World Wide Developer Conference (WWDC) 2020, Apple …
Posted on August 28, 2020
Product Update

Kandji Completes SOC 2 Type 2 Audit

The Kandji team is proud to announce that we have completed our SOC 2 Type 2 compliance audit. As a device management solution that helps our customers secure their Apple devices and meet compliance regulations, …
Posted on August 18, 2020